Often in our lives, unfortunately, we are confronted with a situation where the newly purchased product stops working. The abundance of low-quality products, the pursuit of cheaper goods, both from consumers and from the sellers and many, many other factors, which we all know. But the main problem is not the point, and that we, the consumers do not know what to do in this situation, ie trite not know their rights. This successfully the seller of goods and services, which, incidentally, more often, too, are not particularly versed in the laws and interpret them in their favor. All this leads to poor quality of service. We, the consumers complain indignantly, but the situation has not changed. And never change, if we do not know their rights and learn to use them.
Resting recently at a European resort, heard from other holidaymakers story about why the Germans at all resorts are respectful. It was at the three pools. Each of them was different water temperatures, and it was indicated on the signs next to each basin. Russian swimming, happy. German goes with my thermometer. Measures the temperature in each pool – it does not meet the specified on the label. German goes to the hotel The water temperature correct for 10 minutes. And what happens when a Russian demand to resettle them in rooms with non-working air conditioning? Everyone knows So the Germans are, they know their rights and are willing to defend them in court. "They have a perfect legal system!" – Tell you.